TRAINING
CATALOG
Thriving Workplaces features a catalog of live professional development trainings led by industry leaders from our unique collaborative of strategic partners. Each training hones a holistic skill set by guiding growth in any one of seven core leadership competencies. Hands-on exercises and thought-provoking dialogue create an engaging virtual experience where participants can ask questions and interact. All Thriving Workplaces trainings can be customized to meet your organizations unique needs.
Arrow Performance Groups is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
Trainings

Foundations of Project Management
Learning the fundamentals of project management can be what differentiates a career-making from a career-breaking project.
Project Management Lite
This interactive class provides an overview of the essential tools to manage a project.
Project Management: Agile/Scrum Basics
This class provides an overview of Agile and Scrum project management principles and includes basic tools to help participants apply basic Agile and Scrum practices to their projects.
Project Management: Managing Your Day
Designed for individuals and managers who are responsible for managing a broad set of organizational resources, this interactive course outfits participants with processes and tools to balance the inexhaustible list of operational tasks and projects so ‘to-do’ lists become realistic and attainable.
Project Management: Portfolio Management for Teams & Organizations
This ½ day course is designed for project and functional managers who have the desire to design and implement systems and processes to better manage resources in their organizations and teams.
Project Management: Communications for Project Management
This class is designed for project management professionals or any professional who is managing projects for their organizations and is [...]
Project Management: Soft Skills for Project Managers
This class focuses on the “people side” of project management. Course topics include effective communication, leading through influence in a matrixed project environment, conflict management and difficult conversations.
Avoid Contract Pitfalls: What Project Managers Need to Know
Participants will gain understanding of contract provisions including: Warranty and Limited Warranty, Indemnity, Force Majeure, Equitable relief, Damages and Liquidated [...]
Crisis and Reputation Management
This course provides an overview of the key concepts within reputation management including predicting, preparing for, and preventing risk; resolving and responding to risk, and recovering from reputation challenges.
Using Customer Analytics
This class is designed for senior managers, directors, and other business leaders responsible for structuring and solving customer-oriented business problems [...]
Microsoft Quick Tips Training
Want to know all the cool tips in Microsoft Office programs that will save you time and show you unique [...]
MS Outlook: Time Management with MS Outlook
Do you feel like there is always too much to do in a day? Do you feel like too often [...]
MS Word Intermediate Training
Once you have mastered the basics of word processing, it’s time to learn how to make your documents sparkle. MS [...]
MS Excel Basics Training
Are you new to Excel? An understanding of Excel is a requirement of nearly all professionals in today’s working world. [...]
MS Excel Intermediate Training
Our intermediate Excel training course covers more complex Excel functions, charting, and data tools.
MS Excel Advanced Training
This Advanced Excel class is designed for everyday users of Excel, who want to take their skills to the next level.
MS Excel Functions and Formulas
Do you need that extra boost to develop more complex functions and formulas? In this class, you will learn advanced [...]
MS Excel Pivot Tables and Charts Training
In this Microsoft Excel Pivot Tables and Charts course, you will learn how to analyze data using these important tools.
MS PowerPoint Basic – Building Blocks
Our Basic PowerPoint training class will introduce you to this important application, giving you the skills to build and run simple PowerPoint presentations, Navigating the software is simple with our tips and tricks.
MS PowerPoint Intermediate-Designing for Presentation
Take your PowerPoint skills to the next level by learning to make more complex, interactive, and engaging presentations.
Social Media Marketing 101
Social media is an essential communication tool for organizations in all industries. It is the go-to source of information for [...]
Developing a Media Channel Strategy
This class is designed for professionals who are responsible for managing relationships between organizations and the public. It is designed specifically to provide tools for Public Relations writing for use in any field.
Healthy and Vibrant Organizations in 2024
Building healthy and vibrant organizations require a balance of investments in your team, your organization, and yourself. This session will focus on leadership from an organizational perspective and will provide an overview of six critical aspects of leadership that result in long term organizational success and sustainability.
Building a Positive, Productive Team Culture
Building the talent pipeline requires a focus on building and developing various attributes that lead to a positive and productive team culture. This session will provide an overview of the four critical variables leading to positive productive teams.
Creating High Performing, Inclusive Workplace Culture
As organizations move from crisis to recovery to growth, those that will be most successful are those that have taken the time to develop a high performing workplace culture. As Peter Drucker said: “Culture eats strategy for breakfast” In this workshop, you will learn how to create a high-performing workplace culture using the Great Place to Work framework.
Unconscious Bias: What Is It, How to Recognize it in Ourselves, and is De-Biasing Possible?
We all have unconscious or implicit bias. There is nothing inherently wrong with them. This bias is the natural result of our brain trying to process the information that we are bombarded with every day. They are the result of our background, cultural environment, and personal experiences. Not surprisingly, most of us deny that they exist in us. But they impact nearly every decision we make, including those in the workplace.
Performance Documentation for Increased Effectiveness and Compliance
Incorporating good documentation into your leadership training strengthens a manager’s skill set. This class is designed to help managers learn the foundations of this important skill. For the HR professional, it will give you a refresher on both documentation as a skill and a process to support promotions, project assignments, time off, performance issues, etc.
Knock That Stuff Off: A Manager’s Guide to Harassment Prevention in the Workplace
Workplace harassment is the employment law issue of our times. Even before the #MeToo movement started, the EEOC found that: [...]
FMLA (Family Medical Leave Act): What Managers Need to Know
One of the most frequent complaints by human resources professionals is that they often do not hear about an employee’s [...]
FMLA (Family Medical Leave Act) for Human Resources Professionals: Beyond the Basics
Application of the FMLA continues to present difficulties for human resource professionals. This session will address some of the more [...]
FMLA for Human Resources Professionals: Part 1
If it feels like FMLA stands for the Friday and Monday Leave Act, this class is for you! Part 1 [...]
FMLA for Human Resources Professionals: Part 2
Part 2 of this session cover will address FMLA for military purposes, the numerous forms necessary to administer the FMLA, employer and employee notice requirements, addressing untimely or incomplete medical certifications, the use of 2nd and 3rd opinions, retroactive designation of leave, return to work issues, the coming Colorado Paid Leave provisions, and the interplay of workers compensation and other paid leave benefits.
ADA (Americans with Disabilities Act): What Managers Need to Know
Managers play an important role in every organization’s ADA compliance efforts. They are often the first individual from an organization to interact with the employee’s disability. What your managers say and do can, and will, be used against the organization in any disability discrimination litigation. Are they prepared to protect the organization’s interests?
ADA (Americans with Disabilities Act) for Human Resources Professionals: Beyond the Basics
This session will address some of the more challenging ADA scenarios such as: whether an employer can still challenge whether an employee is disabled, employee opioid use, accommodation for emotional support animals, multiple extensions of leave, the extent of reasonable accommodations, establishing undue hardship, and the documentation necessary to defend an ADA claim.
ADA (Americans with Disabilities Act) for Human Resources Professionals: Level 1
Part 1 of this session will address the key terminology of the ADA including the definition of disability, who is a qualified individual with a disability, what constitutes essential and marginal functions of a job, and the interactive process.
ADA (Americans with Disabilities Act) for Human Resources Professionals: Level 2
Part 2 of this session will address what does, and does not, constitute reasonable accommodation, necessary documentation to defend your organization, the limitation of the ADA defenses of undue hardship and direct threat, medical inquires under the Act, and confidentiality provisions of the ADA.
Employment Law Basics 101
This Part 1 of Employment Law Basics will focus on the “big ticket” claims of wrongful discharge and workplace discrimination.
Employment Law Basics 102
Employment Law Basics 102 picks up where Employment Law Basics 101 ends. Participants will take a deeper drive into specific discrimination issues, including workplace harassment, disability discrimination, and pregnancy accommodations.
Handling the Tough Conversations
Participants will learn how to anticipate and prepare for the pitfalls that can present themselves in highly charged situations and get conversations back on track.
Social/Emotional Intelligence in the Workplace
Social intelligence refers to understanding others and building strong relationships. Emotional intelligence refers to the understanding of self and managing [...]
So, You Want to be a Manager
Through our discussions, you will learn the role of a manager, the challenges facing a new manager and what you need to do to improve your leadership skills.
The Serving Leader
In this workshop, we will discuss Serving Leadership and the 5 powerful actions of the serving leader, as well as the serving leader compass.
Navigating Complex Customers
Navigating complex customer interactions is a journey of managing ourselves as we partner with our customers to increase efficiency and [...]
Managing Remote Employees
Managing remote employees can prove rewarding, liberating and fulfilling…or you can feel like an empty nest parent whose kids don’t [...]
Practice the Five Principles of Inclusive Leadership
This course focuses on key areas of DEAI (Diversity, Equity, Accessibility, and Inclusion), including Cultural Awareness, Interpersonal Skills, Talent Management, Team Leadership, and Trust.
Leading The Way for Allyships
In this course, leaders will understand “allyship” and strategies to promote it.
Leadership: Why Do People Follow You?
To lead, you need to know what kind of leader you want to be. Only you have the answer. There [...]
Change Leadership and Communication
This class is designed for professionals who are responsible for leading change and for managing and communicating about changes within their organizations.
Behavioral Interviewing
In this course, we will look at how to identify the best traits needed for a position, and then how to create interviewing questions that will truly help you find the candidates that best match those traits.
Feedback and Coaching: Essential Skills for Leaders
In this course, we will define the differences between feedback and coaching, provide concrete tools for giving effective feedback and break down the coaching process into manageable steps in order to help others continue to learn and grow.
Unlocking Creativity
A common thought is that creativity has to be something “artsy” when in reality its really just problem solving, doing something in a different way, or creating something new. Everyone is creative when we view it through this lens. Without creativity, our lives, work, and relationships would be stagnant.
Addressing Microaggressions
Participants learn about the insidious climate and culture damage caused by microaggressions. Microaggressions refer to the normalization of commonplace verbal, behavioral, or environmental indignities (whether intentional or unintentional), that communicate hostile, derogatory, or negative prejudicial slights and insults toward culturally marginalized groups. Participants will learn tactics to address microaggressions
Keeping Yourself Motivated
In this course, you will learn how to create self-motivation that gives you the excitement to get out of bed each day and meet the day head-on. You will learn techniques to accomplish anything and move your life and career forward.
Organizational Cultural Awareness and Belonging
This course will explore the elements of organizational culture and belonging, particularly focusing on four elements: 1) being seen for your unique contributions; 2) connected to your coworkers; 3) supported in your daily work and career development; and 4) proud of your organization's values and purpose.
Reducing Prejudice
Participants will learn several ways to reduce prejudice, for example, o change the way people categorize social groups. When people perceive members of their own group and another group to belong to the same overarching group—that is, they hold a common in-group identity—there is evidence of reduced intergroup bias.
Understanding Power and Privilege Relationships
LEARN MORE Participants gain an understanding of 2 key concepts: 1) Privilege refers to a right or exemption from liability or duty, granted as a special benefit or advantage; and 2) Power, in this context, refers to the capacity to exercise control over others, deciding what is best for them, deciding who will have access to or denial from resources.
The Meaning of Diversity, Equity, Accessibility & Inclusion
The purpose of course is to encourage self-awareness, cultural competency, and empathy in CMD staff; introducing various concepts, such as unconscious bias, self-awareness, and other related topics, as well as promoting an overall safe, welcoming workplace environment for those of all races, creeds, ethnicities and abilities.
Understanding Unconscious and Implicit Bias
Participants gain a better of knowledge about Bias, Unconscious/Implicit bias: Bias is a prejudice in favor of or against one thing, person, or group compared with another usually in a way that's considered to be unfair.
Understanding Your Behavioral Style Using the DISC Assessment
Increase your understanding of your behavioral style by taking the DISC Assessment.
The Respectful Workplace
In this workshop participants will define the elements of a respectful workplace, learn strategies to minimize the impact of bias and build skills in utilizing dialogue that promotes civility and productivity.
Drama Triangle: How to Manage Yourself and Others
In this interactive course, we will explore the commitments, statements, behaviors and beliefs that keep us in the To me state of consciousness as well as how to more to By me to bring more balance and joy to our lives.
Anger in the Workplace
This introductory emotional intelligence training allows participants to explore what’s underneath the anger that’s showing up at work. By recognizing that anger is a secondary emotion, participants will be more prepared to manage themselves, the situation, and reduce tensions.