Documentation if often seen as important for organizations to protect themselves against legal claims. In reality, it is a lot more. It is also about building a strong foundation for your leaders to lead more effectively. Effective documentation captures both what is going well and what could be improved with employee performance. It becomes a timeline of ongoing conversations and the foundation from which a manager can provide coaching and development. Incorporating good documentation into your leadership training strengthens a manager’s skill set. This class is designed to help managers learn the foundations of this important skill. For the HR professional, it will give you a refresher on both documentation as a skill and a process to support promotions, project assignments, time off, performance issues, etc.
- Talent Management
- Team Leadership
Be able to use documentation in a positive and engaging way.
To provide a manager with the knowledge of how to best document for both increasing employee effectiveness and performance and for compliance protection, if ever needed.
Explore the purpose and intention behind documentation and the impacts of effective and ineffective documentation
Learn the ABC’s of documentation
Clarify where to capture and keep the documentation, retention timelines, and what all counts as documentation.
In-Person / Online
$99/per person**Group pricing available for teams
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